Support
We’re here to help
Already a Verdis home, or just weighing it up? Here’s the quickest way to reach a real person.
Help centre
Browse clear answers to the most common questions.
Open the FAQ →
Email us
Send us a message and we’ll reply within one working day.
hello@verdis.energy →
Call the team
Speak to a real person, Monday to Friday, 9am – 6pm.
+44 20 7946 0000 →
Monitoring app
Track and control your whole system from one simple app.
Learn more →
Help that actually helps
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Average email reply
98%
Resolved first time
4.9/5
Support rating
Lifetime
System cover
Guides & resources
Get more from your system
Getting started with solar
How your new system works, and what to expect in week one.
Read →
Reading your app
Make sense of your generation, storage and savings at a glance.
Read →
Cutting bills in winter
Simple habits to get the most from solar in the colder months.
Read →
Warranties & guarantees
What’s covered, for how long, and how to make a claim.
Read →
What to expect
Simple, human support
01
Tell us what’s up
Message, call or email — whatever’s easiest. No phone trees.
02
We diagnose it
We check your system remotely and figure out what’s going on.
03
We put it right
A fix, a visit or clear next steps — fast, and always explained.
Still stuck? Talk to us.
Tell us what you need and we’ll get the right person back to you fast.
Ready when you are
We built Verdis
for homes like yours
Book a free home energy assessment and get a clear plan for lower bills and a more resilient home.